These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Yu Sleep, a brand operated by Pure Supplement Hub ("we," "us," or "our"), governing your access to and use of our website located at yusleep.puresupplementhub.com (the "Site") and any purchases made through it.
By browsing, registering, or purchasing on our Site, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Disclaimer, all of which are incorporated herein by reference.
If you do not agree to these Terms, please do not use our website or place any orders. Continued use of the Site constitutes ongoing acceptance of these Terms as they may be updated from time to time.
Yu Sleep is a sleep supplement brand operating under the Pure Supplement Hub platform. We specialise in premium, science-informed sleep support products designed to help you achieve deeper, more restorative rest.
Yu Sleep
Pure Supplement Hub
yusleep.puresupplementhub.com
Dietary Supplements
By using this Site, you represent and warrant that:
We reserve the right to refuse service, cancel orders, or close accounts at our sole discretion, including if we believe you do not meet these eligibility requirements.
We strive to ensure all product descriptions, images, and information on our Site are accurate and up to date. However, we do not warrant that product descriptions or other content on the Site are error-free, complete, or current. If a product you receive is not as described, your sole remedy is to return it in unused condition per our Returns Policy (Section 7).
When you place an order, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or decline any order for any reason, including:
An order is confirmed only when you receive a written order confirmation from us via email. We reserve the right to cancel confirmed orders in exceptional circumstances, in which case a full refund will be issued.
All orders are subject to product availability. If an item is out of stock after your order is placed, we will notify you promptly and offer a replacement, store credit, or full refund.
All prices displayed on the Site are in the applicable currency as shown and are inclusive or exclusive of applicable taxes as indicated at checkout. We reserve the right to change prices at any time without prior notice. The price applicable to your order is the price shown at the time you complete your purchase.
We accept the payment methods listed at checkout. All transactions are processed securely through our third-party payment processors. We do not store your full payment card details on our servers.
If a payment fails or is declined, your order will not be processed. Please ensure your payment details are correct and that sufficient funds are available. We are not responsible for any charges your bank or payment provider may impose.
Security Notice: Yu Sleep will never ask for payment outside of our official website checkout. If you receive unsolicited requests for payment, please contact us immediately.
We aim to dispatch all orders within the timeframes stated on our website. Delivery times are estimates only and are not guaranteed. Factors beyond our control, including carrier delays, customs processing, and public holidays, may affect delivery.
For specific shipping rates, estimated delivery times, and available delivery regions, please refer to our Shipping Information page or contact our support team.
We want you to be completely satisfied with your purchase. If you are not satisfied, you may be eligible for a return or refund subject to the following conditions:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5–10 business days to your original payment method. Shipping costs for returns are the customer's responsibility unless the return is due to our error or a defective product.
To initiate a return, please contact our support team at support@puresupplementhub.com with your order number and reason for return before sending any items back.
All content on this Site, including but not limited to text, graphics, logos, images, product descriptions, button icons, audio clips, digital downloads, data compilations, and software, is the property of Yu Sleep or its content suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Site for personal, non-commercial purposes. This licence does not include:
The Yu Sleep name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Yu Sleep and Pure Supplement Hub. You may not use such marks without our prior written permission.
As a condition of your use of the Site, you agree not to:
We reserve the right to terminate your access to the Site immediately and without notice if we determine, in our sole discretion, that you have violated any of these conditions.
The Site and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Yu Sleep products are dietary supplements. They are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the FDA. Always consult a healthcare professional before use. See our full Disclaimer for details.
To the fullest extent permitted by law, Yu Sleep and Pure Supplement Hub shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising out of or related to your use of the Site or our products, even if we have been advised of the possibility of such damages.
Our total cumulative liability to you for any claim arising out of or related to these Terms or the purchase of our products shall not exceed the amount you paid for the specific product giving rise to the claim.
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions. Any disputes arising out of or related to these Terms or your use of the Site shall first be attempted to be resolved through good-faith negotiation between the parties.
If a dispute cannot be resolved informally, both parties agree to submit to binding arbitration or the jurisdiction of the competent courts in the applicable territory, as required by local law.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will otherwise remain in full force and effect.
We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. In some cases, we may provide additional notice, such as an email notification or a prominent notice on our Site.
Your continued use of the Site after any changes to these Terms constitutes your binding acceptance of the updated Terms. If you do not agree with the revised Terms, you must stop using the Site.
We encourage you to review these Terms periodically to stay informed of any updates.
If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us: